service quality

См. также в других словарях:

• Quality (pragmatics) — Quality in business, engineering and manufacturing has a pragmatic interpretation as the non inferiority or superiority of something. This is the most common interpretation of the term quality.Many different techniques and concepts have evolved… …   Wikipedia

• Service assurance — Service assurance, in telecommunications, is the application of policies and processes by a Communications Service Provider (CSP) to ensure that services offered over networks meet a pre defined service quality level for an optimal subscriber… …   Wikipedia

• Quality of service experience — (QoSE), used mainly in the field of telecommunications, is the actual measure of user’s experience with an operator in terms of delivered quality with or without reference to what is being promised. This is measured technically and not subjective …   Wikipedia

• Quality filter mapping — is part of the Value Stream Mapping [Global Logistics and Distribution Planning: Strategies for Management By C. Donald J. Waters ISBN 0749439300] toolkit and is used to analyse processes/functions with respect to Quality. The results of a… …   Wikipedia

• Quality Inn Exit 4 Clarksville — (Кларксвилл,США) Категория отеля: 3 звездочный отель Адрес: 3095 Wilm …   Каталог отелей

• Service management — is integrated into Supply Chain Management as the joint between the actual sales and the customer. The aim of high performance Service Management is to optimize the service intensive supply chains, which are usually more complex than the typical… …   Wikipedia

• Quality of service — In the field of computer networking and other packet switched telecommunication networks, the traffic engineering term quality of service (QoS) refers to resource reservation control mechanisms rather than the achieved service quality. Quality of …   Wikipedia

• Quality (business) — This article is about quality in a business context. For other uses, see Quality. Quality in business, engineering and manufacturing has a pragmatic interpretation as the non inferiority or superiority of something. Quality is a perceptual,… …   Wikipedia

• Quality — In the vernacular, quality can mean a high degree of excellence (“a quality product”), a degree of excellence or the lack of it (“work of average quality”), or a property of something (“the addictive quality of alcohol”). [The third meaning… …   Wikipedia

• Service climate — Climate for service refers to employee perceptions of the practices, procedures, and behaviors that get rewarded, supported, and expected with regard to customer service and customer service quality. For example, to the extent that employees… …   Wikipedia

• Service (economics) — A service is the non material equivalent of a good. A service provision is an economic activity that does not result in ownership, and this is what differentiates it from providing physical goods. It is claimed to be a process that creates… …   Wikipedia